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Last updated: 23/05/2018

 

Please read these Terms and Conditions carefully before using https://wrongfuel-angel.co.uk/ website operated by WFA Group LTD t/a Wrong Fuel Angels.

 

Your access to and use of our Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use our Service.

 

By accessing or using our Service you agree to be bound by these Terms. If you disagree with any part of the terms then you should not use our Service.

 

Purchases

 

If you wish to purchase any product or service made available through WFA Group LTD t/a Wrong Fuel Angels, you may be asked to supply certain information relevant to your Purchase including, without limitation, your full name, contact details, service location and vehicle details.

When purchasing our services booking relevant information may be passed on to third party companies that are hand selected by WFA Group LTD t/a Wrong Fuel Angels to aid in shorter wait times for our customers and to assist in area that our technicians may not be available. This does not affect your statuary rights.

 

No Start, No Fee

 

No start, no fee guarantee is provided on the bases that the components in the fuel system and any other components necessary to start the vehicle are not completely damaged.

 

VAT

 

All pricing is subject to VAT with payments taken at time of booking via a debit or credit card. Our technicians do not accept cash for safety reasons and we do not charge any transaction fees for the use of a debit or credit card. We also do not accept American Express.

 

Cancellation

 

Once the purchase has been confirmed a cancellation fee of £25 will be applied, if the purchaser chooses to cancel their service. By agreeing to purchase our services you would have agreed to the following disclaimer:

Our technician has attended your vehicle today as a result of misfuelling. Modern vehicle fuel system have sensitive components that are not tolerant to contaminated fuel.

Our technicians take all reasonable care to ensure your fuel system is drained to a high standard. This includes flushing the system with the correct fuel. However, as a result of contaminated fuel some damage to the vehicle could have occurred or could occur at a later date. In these circumstances, WFA Group LTD t/a Wrong Fuel Angels cannot accept responsibility for any damages caused by, or as a result of contaminated fuel.

 

If the disclaimer is not signed the technician will not be able to carry out the work and you will be refunded your service fee minus a £50 call out fee.

Links To Other Web Sites

 

Our websites may contain links to third-party web sites or services that are not owned or controlled by WFA Group LTD t/a Wrong Fuel Angels.

 

WFA Group LTD t/a Wrong Fuel Angels has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that WFA Group LTD t/a Wrong Fuel Angels shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

 

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is of a material nature we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 

Contact Us

 

WFA Group LTD t/a Wrong Fuel Angels takes all reasonable care to ensure that our call centre staff and technicians act in an ethical and responsible manner putting customers needs first. If you have any questions about these Terms and Conditions, please contact us on 0800 030 6866, none of the above will affect your statutory rights. 

 

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